Privacy Policy

When you use Listen Notes services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully.

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful.

We collect information that we get from your use of our services. We collect information about the services that you use and how you use them. This information includes:

• Information you give us. For example, some product features of Listen Notes require you to sign up for an account. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card to store with your account.
• Device information. We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).
• Log information. When you use our services or view content provided by Listen Notes, we automatically collect and store certain information in server logs. This includes:
  • details of how you used our service, such as your search queries.
  • Internet protocol address.
  • browser type, browser language, the date and time of your request and referral URL.
  • cookies that may uniquely identify your browser.
• Location information. When you use Listen Notes services, we may collect and process information about your actual location.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Listen Notes and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.

Will we share information we collect?

We may share information we collect with third parties as described in this below:

• Analytics: We may use third party analytics services, such as Google Analytics, to grow our business, to improve and develop our Services, to monitor and analyze use of our Services, to aid our technical administration, and to increase the functionality and user-friendliness of our Services. These services may collect and retain some information about you. Google Analytics collects the IP address assigned to you on the date you use the Services, but not your name or other personally identifying information. Although Google Analytics plants a persistent cookie on your web browser to identify you as a unique user the next time you use the Services, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your use of the Services is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You may find additional information about Google Analytics at https://www.google.com/policies/privacy/partners/. Finally, you can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/.
• Business Transfers: We may choose to buy or sell assets, and may share and/or transfer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, information we collect could be one of the assets transferred to or acquired by a third party.
• Protection of Listen Notes and Others: We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our [Terms of Services](/terms/) and other agreements; or protect the rights, property, or safety of Listen Notes, our employees, our users, or others.

How can I manage or delete information about me?

We provide you with the ability to access, rectify, port and erase your data.

When you delete your account, we permanently delete information you have provided and things you have created, such as your email address and your podcast playlists, and you won't be able to recover the data later. To delete your account at any time, please login and visit the "ACCOUNT" tab on your Settings page at https://www.listennotes.com/settings/

To learn more: How to delete my Listen Notes account?

How to remove my personal information from Listen Notes?

Listen Notes shows information gathered from public RSS feeds across the web. Even if we remove content from Listen Notes, it may still exist on the web. This means someone might still find the content on the page that hosts it, through social media, on other search engines, or other ways. This is why you may wish to contact the podcast producer and ask them to remove the content.

If the podcast producer has removed the information, it will eventually be removed from Listen Notes as part of our regular updating process.

If you are unable to have a podcast producer remove the content from the RSS feed, Listen Notes may remove personal information that creates significant risks of identity theft, financial fraud, or other specific harms from our own platform.

To learn more: How to remove my personal information from Listen Notes?

Podcast MCP connections and AI plugins

This section applies when you connect an AI client, such as ChatGPT or Claude, to the official Listen Notes MCP server or use a Listen Notes plugin that connects to that server.

Listen Notes does not record your chat messages or conversation history. We receive the tool-call parameters needed to perform the requested API operation. Chat messages and conversation history remain with the AI client you choose, under that provider's policies.

• Account connection: During OAuth authorization, we associate your Listen Notes account, the AI client, and the Podcast API app you select. For API team members, access also depends on current team membership and the API account's permissions. We store connection identifiers, authorization credentials, creation and last-used times, and revocation status to authenticate requests and manage the connection.
• Requests and results: We receive the tool arguments sent by your AI client, such as search terms, podcast or episode identifiers, playlist identifiers, and filters. We use them to call the Podcast API under the selected API app's existing permissions, quota, and billing. We return the requested results to the connected AI client. These results may include accessible playlists and curator notes, available transcripts, podcast metadata, and producer contact information when your API access permits it. The tools do not need your full conversation history; avoid including unrelated private information in requests.
• Credentials: The AI client uses OAuth credentials for its authorized MCP connection. The selected Podcast API key is used between our MCP server and the Podcast API and is not returned in tool results. Complete sign-in on Listen Notes rather than putting passwords, API keys, or access tokens into a chat.
• API request logs: We log API request information, including the requested operation and parameters such as search queries, account and app identifiers, request times, usage, and success or failure. Request diagnostics may also include connection identifiers, duration, response size, IP address, and request path. These logs support service operation, reliability, security, and billing. They do not contain a recording of your chat messages or conversation history.
• Temporary caching: MCP results and card data are cached for up to ten minutes after the request so the client can read bounded result chunks and display cards without repeating the API request. Cached results are bound to the original connection and its API app and plan. This cache period does not describe how long an AI provider may retain results or how long authorization, billing, or operational records remain stored.
• Record retention: Podcast API request logs are retained unless the Listen Notes account that owns the API account is deleted. Diagnostic log files may be replaced through size-based rotation. Connection records can remain stored after revocation; revocation is an access control, not a deletion request. You can request access to or deletion of personal information by contacting us as described below.
• Revocation and deletion: You can revoke access from the MCP connections page. Revocation blocks future authorized MCP requests; removing team access or changing the selected API app's key can also invalidate a connection. Revocation does not automatically erase stored connection records, API usage or operational records, or content already received by an AI client. Contact hello@listennotes.com with questions about these records or a request to access or delete your personal information.
• Other providers: The AI client you choose receives the tool results and handles its conversation history and other stored copies under its own terms and privacy policy. Opening a publisher website, RSS feed, Apple Podcasts link, or audio URL also connects your browser to that destination. Listen Notes cannot delete another provider's stored copies by revoking an MCP connection.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by Listen Notes.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Listen Notes services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page.