50 Episodes Later: How The Business Fix Started and Where We’re Headed

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We've now reached fifty episodes.
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Huh. Um.
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I didn't think it was possible for someone to be locked in a room with me for that long.
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I'm not a quitter.
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This.
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This is a testament to how you you're reluctantly resilient.
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Absolutely.
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Yeah.
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I'm modeling a mandate.
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Yeah.
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No. You do.
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Um, so.
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Yeah.
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Uh, well, Krissy loses her shit.
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We'll, uh, stay tuned.
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She's the CEO.
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He's the marketing and operations guy.
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If it's broken, you need the business specs.
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We've made it fifty episodes.
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We have.
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Um, we're a week early of it being a year since we started this.
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Um, how in the hell we're not quitters?
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I said it, we're just know we like doing things and doing things well.
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Yeah, I agree.
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Um, the funny thing is, is I still love telling the story about how we came up with this because really, it's funny.
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We would.
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You've got your podcast, the Better Business Podcast, and we would talk for like ten, fifteen minutes after your podcast were done, your guest would leave or whatever.
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We'd be hanging out talking and we realized we had some alignment with stuff.
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I had no idea what we were going to do.
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And I don't think you really did either.
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No. I said, do you want to do a podcast together?
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Because I've been thinking about it for a week or so.
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You answered with possibly the most aggressive yes, yes, yes.
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I was like halfway done with the sentence.
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I'm like, do you want to do a podcast?
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Yes.
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I was like, oh God, I mean, I, I don't want to say I was scared, but I was like, oh yeah, I think that's a yes.
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Um, okay.
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Because I wasn't sure what your thoughts were on it.
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What led here we are basically fifty episodes later, we recorded what was it?
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We recorded two or three, I think, and we recorded the first one, and then the second one came out.
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Um, after the second one came out and I approached you and said, we should do this weekly because initially we were going to go every other week, every other week, we're like, hey, yeah, people don't want to listen to us more than weekly now more than ever, more than every other week.
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And, uh, son of a gun.
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Thank you to you guys.
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Uh, we you like right off the bat, you're like, yeah, we we need people to talk about terrible bosses.
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Um, so yeah, we ended to me that the origin of this and how this all happened was it's kind of funny because it was, it's tremendously organic.
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Um, and I think that's one of the things that makes it work.
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We realized that we had alignment and we get along.
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But once again, we come to this from very, very different ways.
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Yeah.
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Um, yeah.
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My my perception of this and please correct me if I'm off.
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Okay.
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You came up through your family's business.
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I mean, you've told stories about, like, playing in the closet.
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Closet?
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Yeah.
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I had a closet, which sounds so dramatic to say.
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Not when you're a family business.
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You're like, oh, where was your closet?
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Like, it's not.
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It's normal.
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Other family.
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Did they put you in the closet?
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Or they sit you next to the bathroom or where were you?
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I was in the lunchroom by the trash can.
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I mean, like, there's.
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Trust me.
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Other family business people, we get it.
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Were you in a closet, too?
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Yeah.
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We get it.
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Sorry.
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Yeah, the closet, I. So.
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Yeah, to me.
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But you came up through your family business like that, and you have done a ton of professional development.
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Yes.
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And the thing that this kind of dawned on me the other day is I have had a bunch of terrible bosses, Um, my career path looks like someone was drunk.
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Uh, there's, I, I went from automotive to, or I went from performance automotive to just standard automotive repair to then I went to agriculture.
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Then I went to trucking and now I own a podcast company.
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Yeah.
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How do you connect those dots?
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Yeah.
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That's just yeah, right.
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It's like someone spit on a map.
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Right?
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Right.
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So, but I had a string of terrible bosses.
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And what's so interesting is I have the like, I have the perception of the person looking up, whereas you have the perception of someone looking down, but you've got the empathy that I think so many others are missing.
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Oh, that is the.
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Yeah.
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I mean, so many others are just unaware of how their actions affect other people.
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Yeah.
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That's fair.
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Um, and you've been very mindful about that, but that is why you've been able to go see top down.
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And I think too, that's why we have our, our like once again, we see like.
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I mean, we see how to take care of people.
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We take care of people in a similar manner.
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We don't always do it the exact same way because we come at it from different directions.
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Yes.
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Um, there are multiple ways to get to Columbus.
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Yes, there are multiple ways to get to Cleveland.
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Um, there's multiple ways to get to the same point.
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And that's one of the things that, uh, that truly to me, I think we get to the same point, but from very different directions.
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And I think that's why it's interesting too.
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I think so too.
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And I think it's also recognizing that you can collaborate and work with other people and lean into their strengths.
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So that's, I think sometimes as entrepreneurs, we want to do it all ourselves.
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And so when you're like, do you want to do this together?
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It's like, yes, let's build it together.
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Especially because you're the expert in a lot of these things.
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And I mean, when an expert asks you to do something, you usually don't say no, hey, do you want to do a podcast together?
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I don't know if it's going to work well, I don't know if it's going to sound right.
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Duh.
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Thank you, I appreciate it.
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appreciate it.
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It's funny because to me too, it's the the experience and the professional development.
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The time that you have put in is I feel like we've put in similar amounts of time.
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Just once again, from the different perspectives, um, which I think is kind of interesting.
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With that, I decided to do an experiment.
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Okay, because we both love AI, we both use AI a ton in our business.
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We are early adopters.
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Yes, yes.
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And I mean, I got full custody.
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Yes, I've adopted that hard.
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And we are working on slowly rolling things out responsibly within the organization.
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Don't freak your people out.
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Don't do it.
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Because once again, as a person that has had stuff like that rolled out, we freak out.
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We freak the hell out.
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Yes.
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Uh, I went in and I dumped all of our transcripts into notebook LM and said, go ahead, All forty nine of them.
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Yes.
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And said, go ahead and do this.
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And so the the I said, what is our podcast about?
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And to me, I loved this because it said the podcast is about empowering leaders to stop winging it by demanding clarity.
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I see the size of your eyes with that by demanding clarity, consistency, and care.
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It even used alliteration for you.
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Oh, the three C's of leadership.
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The host's guide listeners on how to properly document expectations, confront business fears logically, and build resilient operations that thrive even though economic storms are in thrive, even through economic storms or internal failures.
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When I hear that from notebook LM, I'm like, we're doing it.
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Do you feel seen?
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I feel seen.
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I really and to me, what, like the thing that I love about it is, is really for me, it's it's to make it so people have better businesses and this is describing that fully.
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Um, it's to me, it's the, yeah, I, when I, when I first read that I didn't weep.
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Um, but I leaned back in my chair and looked at it for a second and I was like, oh, wow, this we're doing, we're actually doing what we set out to do because I see and I see this from twofold from the podcasting side, I see so many people that get off target in their podcasts, like we do a podcast about X and fifteen episodes later, it's like X somewhere else, right?
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We're somewhere around Q and you're like, what?
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What happened here?
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It's not it.
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No, we're still on X. We're still headed towards point X.
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Um, the other thing about that was though too is as business owners, it, we often get distracted.
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Um, from an operational side, I guess I am more like, here's exactly where we're going.
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And I don't look at the bigger picture enough.
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From the visionary side.
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It's easy.
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I realized the next shiny object.
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Yes.
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Um, but we're we're still on track.
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We haven't a shiny object.
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We haven't stagnated.
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We've we're covering the things.
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Yes, I saw this, and it made my day.
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That's a good reason for people to listen.
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Oh, absolutely.
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I totally agree.
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And I think for me, it's also a reminder that, you know, I listen to our episodes as they come out and then I'm reminded of how I need to do the things and do the things better.
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And I feel like I need to always say thank you.
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Past Chrissy.
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Future Chrissy says, thank you for all of the things that you are teaching her to do again.
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There's so many times during the podcast where I make a note and I'm like, oh damn it, I need to do that next week.
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Yeah.
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The thing that I think is funny is we're going to bring him up is Bill snow.
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Yes.
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Um has said about some of the episodes, he goes, dude, he goes like past couple episodes.
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We're like, right on something I was dealing with that week.
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Like, you're welcome.
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Me too.
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I was like, we don't just do it for you.
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No, no, no. Bill, why do you think I was talking about that?
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Because, yeah, I just I literally am just dealing with this myself.
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Um, we aren't we aren't getting our ideas from like this, this oracle.
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No, it's because we did it wrong or we're trying to figure it out.
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So you're essentially some of our podcasts are a therapy session where Christie and I are walking through things like, hey, they absolutely are.
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I also asked notebook M for six core themes.
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The first one I have to I have to cover this.
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Yeah.
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Um, culture is action, not shitty wall art.
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Yes, it said crappy, but I gotta say shitty.
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It's the right word.
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It really is.
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And it's funny, we just the last episode episode again talked about.
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And I mean, we've talked about like these things that once again, you need to have these things in line in order to make sure you've got something to build off of rather than just a tent in the wind.
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Because like, like we said, it's, it's getting windy out there.
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The next one is, is all you.
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Chrissy, I'm going to let you.
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This is the one that you it's you're saying that you brought up.
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It's the sweaty ten minute conversation.
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You don't want to have the necessity of leaning into uncomfortable dialogue.
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Yes.
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And all day long.
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When you say that, I. You know, what I have to go to is we have done fifty episodes.
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You have obviously shown that you are willing to lean in, lean into the sweaty ten minutes, sweaty, except in most cases, we're shooting for like thirty five, forty five, forty five, forty five minute conversation.
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It's that sweaty, uncomfortable conversation.
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Damn it, I got to go in this studio.
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The one that to me is hit home for me in so many cases.
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And this is the one that I think we're going to probably look at here.
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Coming up again.
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Yeah.
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Is the working on not in your business?
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Oh, um, I've been I've been terrible about this recently and I know I have where I'm like, I'll just take care of this.
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I'll just take care of this.
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I'll just take care of this.
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I'll just take care of this.
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They're busy.
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I'll go ahead and take care of this.
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Yeah.
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I've been really tired lately, and I'm realizing a lot of it has to do because I'm doing so much work on as opposed to in.
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And that on that one stuff is hard.
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It's so hard.
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Yeah.
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And for me, it's just too easy to go to the end.
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Yeah.
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And it's avoidance.
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So it's like, why are you avoiding.
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Oh, yeah.
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Why are you avoiding the heart?
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Josh.
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Yeah, no, it's, it's one one hundred percent.
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And where it really dawned on me the other day was I'm like, I'll just take care of this because I know my editing team has been busy.
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Yeah, I did that Sunday morning.
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I'll just do it when I'm supposed to be doing other things that are not work related.
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Sunday morning, I'm like, I should just take care of this for them.
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Well, what the hell am I doing?
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Why?
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Right, right, right.
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Um, the other one I'm going to let you speak to on the tactical piece on this tactical HR and team management.
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We talk a lot about the human side of business, how to make sure that you take care of the humans in your business that help drive it forward.
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Most businesses, even with as much AI as we use, there's still people there.
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There are.
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And if you don't treat them well, they're going to leave.
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Correct.
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And then you're going to really have a problem.
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Or the other thing that is always interesting is those business owners that just think, oh, it's no big deal.
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They're just people like, no, it's a big deal because there are millions of them out there.
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We'll just find another one.
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And I'm like, well, maybe, but you might want to keep some people that have institutional knowledge.
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I mean, let's, let's try to keep you from getting sued.
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Try to keep, try to keep you from getting sued.
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Do you want I mean, like some lessons are expensive and we're just trying to make sure that you don't have to pay them with interest.
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So it's good.
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The only thing that we ask is that you support the podcast.
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Yes.
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Support the podcast.
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It's a whole hell of a lot cheaper.
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It is.
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Then just listen for five minutes.
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The lawsuit.
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Yeah.
00:15:34.960 --> 00:15:38.725
Don't set your hand on an anvil and start passing out sledgehammers, people.
00:15:38.725 --> 00:15:41.093
Yes, I like the next one.
00:15:41.093 --> 00:15:43.160
Um, because I've learned a lot from you on this.
00:15:43.160 --> 00:15:43.993
Oh. Thank you.
00:15:43.993 --> 00:15:47.493
Uh, the the operational and marketing return on investment.
00:15:47.493 --> 00:15:58.725
It's so many people have this dreamy vision of things like, I'm going to spend three hundred dollars on marketing this month and I'm going to get seven hundred dollars back.
00:15:58.725 --> 00:16:06.893
No. Um, I talk about it all the time with podcasters about like, they're like, I want to be, I don't have a million followers yet, right?
00:16:06.893 --> 00:16:09.793
We don't have a million followers yet either, but we're working on it.
00:16:09.793 --> 00:16:10.493
Right?
00:16:10.493 --> 00:16:13.793
One of my favorites to talk about is the Smartless podcast.
00:16:13.793 --> 00:16:14.826
Have you ever listened to that?
00:16:14.826 --> 00:16:15.692
Yes.
00:16:15.692 --> 00:16:17.692
Um, I hear the groan in it.
00:16:17.692 --> 00:16:21.793
It's Sean Hayes, Will Arnett and Jason Bateman.
00:16:21.793 --> 00:16:24.192
Um, it's not good.
00:16:24.192 --> 00:16:25.526
It's it's not good to listen.
00:16:25.526 --> 00:16:27.060
Like I've listened to it twice.
00:16:27.060 --> 00:16:30.593
I've actually listened to like three times to be like, okay, it's a very popular podcast.
00:16:30.593 --> 00:16:31.826
It is extremely popular.
00:16:31.826 --> 00:16:34.293
And And there's times where I'm just like, why don't I like this podcast?
00:16:34.293 --> 00:16:36.692
Yeah, like I keep listening to it thinking, I'm going to start liking it.
00:16:36.692 --> 00:16:37.160
I haven't.
00:16:37.160 --> 00:16:38.026
It's not good.
00:16:38.026 --> 00:16:39.993
No, but I know there's a low bar.
00:16:39.993 --> 00:16:46.593
So the reason why people listen to it is because they want to listen to Jason Bateman, Sean Hayes and Will Arnett.
00:16:46.593 --> 00:16:48.426
Yes, that's why it's popular.
00:16:48.426 --> 00:16:51.725
And they brought their celebrity to podcasting.
00:16:51.725 --> 00:16:54.326
Podcasting is not making them celebrity.
00:16:54.326 --> 00:16:55.460
No, not the expertise.
00:16:55.460 --> 00:16:56.593
There's no expertise there.
00:16:56.593 --> 00:16:57.026
No.
00:16:57.026 --> 00:16:57.493
None.
00:16:57.493 --> 00:16:59.493
No. I mean, these are actors.
00:16:59.493 --> 00:17:01.160
These are not there.
00:17:01.160 --> 00:17:03.460
No one's going to stake any one of them for Larry King.
00:17:03.460 --> 00:17:05.093
No. Will's got a phenomenal voice.
00:17:05.093 --> 00:17:10.292
I could listen to his voice all day, but I'm not going to mistake any one of them for a great interviewer.
00:17:10.292 --> 00:17:13.992
No, but the episode I did learn a lot about was Millie Bobby Brown.
00:17:13.992 --> 00:17:16.826
So if you want to listen to a decent episode, it was really interesting.
00:17:16.826 --> 00:17:18.059
I didn't even know who that is.
00:17:18.059 --> 00:17:24.259
I. Oh, she was in Stranger Things and a lot of other stuff, but Millie Bobby Brown, she's like young child actress.
00:17:24.259 --> 00:17:25.160
And then she grew up.
00:17:25.160 --> 00:17:28.859
And so like, she talks about like her journey was really cool to listen to.
00:17:28.859 --> 00:17:29.425
Interesting.
00:17:29.425 --> 00:17:29.625
Yeah.
00:17:29.625 --> 00:17:29.960
Okay.
00:17:29.960 --> 00:17:33.259
So that's like if you need an episode that you're like, oh, maybe I'll like it.
00:17:33.259 --> 00:17:36.425
But once again, it was probably because the guest, it was the guest.
00:17:36.425 --> 00:17:36.660
Yeah.
00:17:36.660 --> 00:17:37.725
That's why I listened to it.
00:17:37.725 --> 00:17:38.225
Yeah.
00:17:38.225 --> 00:17:38.593
Yeah.
00:17:38.593 --> 00:17:39.593
That's so yeah.
00:17:39.593 --> 00:17:40.225
All these people.
00:17:40.225 --> 00:17:43.359
So once again, it's bringing back to that return on investment.
00:17:43.359 --> 00:17:51.792
What the expectations of what you can look at for this, because the operational side is to it is a heavy investment to invest in your operations.
00:17:51.792 --> 00:17:52.593
Yes.
00:17:52.593 --> 00:18:03.059
The problem with that is, is when problems go away, you don't necessarily think of why is it much cheaper to operate my company now?
00:18:03.059 --> 00:18:06.326
Yeah, it's because you have fewer problems.
00:18:06.326 --> 00:18:07.059
Yeah.
00:18:07.059 --> 00:18:08.425
Most people don't connect those two.
00:18:08.425 --> 00:18:13.026
No. And it's I want to make sure that I do that for the last one.
00:18:13.026 --> 00:18:15.326
Once again, this has you all over it.
00:18:15.326 --> 00:18:15.593
Yeah.
00:18:15.593 --> 00:18:19.125
So emotional intelligence and resiliency.
00:18:19.125 --> 00:18:25.026
So, you know, tackling challenges, not dealing with isolation like navigating.
00:18:25.026 --> 00:18:32.359
We talk about the psychological toll of leadership, how to navigate things and not feel completely alone, building psychological safety within your team.
00:18:32.359 --> 00:18:33.059
Yeah.
00:18:33.059 --> 00:18:33.492
Yeah.
00:18:33.492 --> 00:18:42.660
I mean, when you talked about like the psychological, like I truly did like the episode about the making it psychologically safe for your team members.
00:18:42.660 --> 00:18:42.925
Yeah.
00:18:42.925 --> 00:18:44.093
To innovate.
00:18:44.093 --> 00:18:44.359
Yeah.
00:18:44.359 --> 00:18:46.526
Because it's like people are like, well, what is that important for?
00:18:46.526 --> 00:18:51.860
Well, it's important when you have somebody that's on a line and they realize that there is a critical issue and they can bring it up.
00:18:51.860 --> 00:18:52.360
Yes.
00:18:52.360 --> 00:18:54.059
As opposed to like, oh, that broke.
00:18:54.059 --> 00:18:58.093
Yeah, I could have told you like six months ago, but I'm afraid to tell you things.
00:18:58.093 --> 00:19:12.160
The other piece that like the other thing that I like about the duality, I guess, of what we have is you have the like the we look at people differently.
00:19:12.160 --> 00:19:17.093
Um, you look at them as a like from an emotional intelligence aspect.
00:19:17.093 --> 00:19:21.960
All my emotional intelligence, I believe comes from why did they do that?
00:19:21.960 --> 00:19:25.660
That is the question that I always ask is why did they do that?
00:19:25.660 --> 00:19:32.726
I'm curious as to like your view on like I asked, what's their motivation for doing this?
00:19:32.726 --> 00:19:37.559
And if I if I can't put a finger on it, I go back and I'm like, okay, that's over here.
00:19:37.559 --> 00:19:42.160
And I got to ask them and I got to figure this out in order to say, how do I get them to do the thing for me?
00:19:42.160 --> 00:19:45.125
Yeah, you look at it from a different angle usually.
00:19:45.125 --> 00:19:51.360
So it's usually what's like, it was like, oh my God, I hope I don't do that.
00:19:51.360 --> 00:19:53.826
No no no no no no I do.
00:19:53.826 --> 00:19:54.559
There are times I do.
00:19:54.559 --> 00:19:55.793
Why did they do that?
00:19:55.793 --> 00:20:05.326
I think for me it's a little bit more forward in how do I shape the path to get them to where they do the thing that I need them to do?
00:20:05.326 --> 00:20:07.160
So I'm not asking the why did they?
00:20:07.160 --> 00:20:10.593
I'm asking the how do I get them so interesting.
00:20:10.593 --> 00:20:13.625
Yeah, I guess I'm asking it as like.
00:20:16.026 --> 00:20:18.460
Yeah, you ask it as the how do I do this?
00:20:18.460 --> 00:20:19.559
How do I get them there?
00:20:19.559 --> 00:20:22.460
How do I shape the path so that they do what I need them to do now?
00:20:22.460 --> 00:20:26.992
Yeah, if they do, if I'm dissecting and it's like, how did they get there?
00:20:26.992 --> 00:20:33.026
I'm usually thinking about what environment is around them or what is causing them to make that decision.
00:20:33.026 --> 00:20:34.692
Okay, interesting.
00:20:34.692 --> 00:20:37.460
Now you talk about the dear man give fast stuff all the time.
00:20:37.460 --> 00:20:38.125
Yeah.
00:20:39.293 --> 00:20:43.326
Dialectical behavioral therapy, how to get your needs met by having a good conversation.
00:20:45.460 --> 00:20:46.226
Yes.
00:20:46.226 --> 00:20:49.726
That sounded so, so like an ad.
00:20:51.559 --> 00:20:53.625
Because it works.
00:20:53.625 --> 00:20:55.259
It absolutely works.
00:20:55.259 --> 00:21:00.660
I knew that there are times where people are like, I don't believe that there's any way I'm like, family business transition.
00:21:00.660 --> 00:21:04.226
This is what saved our relationship.
00:21:04.226 --> 00:21:08.660
My mom and I was me learning how to do this and how to have this type of conversation.
00:21:10.460 --> 00:21:13.293
So if you don't mind, can we talk about that some?
00:21:13.293 --> 00:21:13.726
Sure.
00:21:13.726 --> 00:21:15.326
So as you came into that.
00:21:15.326 --> 00:21:15.559
Yeah.
00:21:15.559 --> 00:21:28.226
Once again, there's, there's a totally different power dynamic in transition from a child taking over a business than from someone buying it from or from a child that then is told they have to buy it.
00:21:28.226 --> 00:21:29.026
That's a different.
00:21:29.026 --> 00:21:29.360
Yeah.
00:21:29.360 --> 00:21:30.692
Right, right.
00:21:30.692 --> 00:21:33.293
Or from the other piece to that is to.
00:21:33.293 --> 00:21:35.226
Is someone coming up through management?
00:21:35.226 --> 00:21:35.726
Yeah.
00:21:35.726 --> 00:21:39.893
Um, we had the and we got to celebrate the viral post on Instagram.
00:21:39.893 --> 00:21:40.360
Oh yeah.
00:21:40.360 --> 00:21:48.026
Are you talking about like, hey, if you don't, if you promote someone without training them, what is it promoting someone without leadership training is irresponsible.
00:21:48.026 --> 00:21:49.059
There we go.
00:21:49.059 --> 00:21:51.160
So yeah, like there's that.
00:21:51.160 --> 00:21:56.460
But once again, it's a very different dynamic when you take over from your mother.
00:21:56.460 --> 00:21:57.192
Mhm.
00:21:58.726 --> 00:21:59.192
Yeah.
00:21:59.192 --> 00:22:02.160
After your late father passes and then you arm wrestle for a business.
00:22:02.160 --> 00:22:02.425
Yeah.
00:22:02.425 --> 00:22:03.192
It's fun.
00:22:03.192 --> 00:22:06.593
After you arm wrestle for a business, there's, there's got to be a story into this.
00:22:06.593 --> 00:22:07.425
I think some of it will.
00:22:07.425 --> 00:22:12.259
I wrote about it in my book Reluctantly Resilient, but there's we were both grieving.
00:22:12.259 --> 00:22:16.259
And so like the Affordable Care Act happened in twenty thirteen.
00:22:16.259 --> 00:22:17.860
My dad passed in sixteen.
00:22:17.860 --> 00:22:19.625
Um, well, actually happened in twenty ten.
00:22:19.625 --> 00:22:26.860
From twenty ten to twenty sixteen, I was running the organization had taken it, my mom was there, but she was there part time.
00:22:26.860 --> 00:22:30.492
She was I mean, she was also like, she took time off and watch my kids like two days a week.
00:22:30.492 --> 00:22:34.326
So it was like she was there but not running the business the same way I was.
00:22:34.326 --> 00:22:37.692
And my dad, because of health issues, had started to step back and I'd taken steps forward.
00:22:37.692 --> 00:22:48.593
So I am in this organization forty hours a week plus running it, doing the things, and then he passes, and then all of a sudden she is back in and she wants to do all of the things.
00:22:48.593 --> 00:22:53.593
And I'm like, you haven't been here for consistently for over a decade.
00:22:53.593 --> 00:22:54.860
There are still things that you do.
00:22:54.860 --> 00:22:55.093
Yes.
00:22:55.093 --> 00:22:55.860
You have an office.
00:22:55.860 --> 00:22:56.125
Yes.
00:22:56.125 --> 00:22:57.992
There's like a few things that you do.
00:22:57.992 --> 00:23:06.992
But I also do those things because I had to learn how to do them because you weren't here and I had to fill in for you for long periods of time because of different types of issues that were going on.
00:23:06.992 --> 00:23:07.393
Sure.
00:23:07.393 --> 00:23:11.393
So then it became this contentious space of like, well, I'm going to do it this way.
00:23:11.393 --> 00:23:14.226
I'm like, you don't even know what we do anymore.
00:23:14.226 --> 00:23:17.893
Not, not in a mean way, but like, it's totally different.
00:23:17.893 --> 00:23:19.293
Like I was about to say that's a nod.
00:23:19.293 --> 00:23:23.559
It's not an easy conversation to have with your boss, let alone your mother.
00:23:23.559 --> 00:23:26.593
I was about to say, let alone the woman who it doesn't matter whose mother it is.
00:23:26.593 --> 00:23:28.960
No. Absolutely responsible for your paycheck.
00:23:28.960 --> 00:23:31.026
Who could fire me at any moment?
00:23:31.026 --> 00:23:32.226
So that was the other part.
00:23:32.226 --> 00:23:35.259
Like we weren't just talking about, like, this is a job.
00:23:35.259 --> 00:23:37.160
Like this is actually my career.
00:23:37.160 --> 00:23:42.160
I have well over a decade in and now I've established myself in a space.
00:23:42.160 --> 00:23:54.160
And now you're going to come over here and you're going to take it away from me, or you're now going to tell me that because it has grown exponentially, because you allowed me to make the decisions that helped it grow.
00:23:54.160 --> 00:23:56.093
Now I got to pay double for it.
00:23:56.093 --> 00:23:58.526
Like that was a lot to digest.
00:23:58.526 --> 00:24:03.992
That's a lot of therapy like, and that's where people are like, what are the things that you would do the same?
00:24:03.992 --> 00:24:05.692
I would send us both to therapy.
00:24:05.692 --> 00:24:16.093
I probably would have like not had the screaming match in the driveway where you're going to sell me the business or I'm going to freaking quit and say freaking, um, like it was not, it was not pretty.
00:24:16.093 --> 00:24:17.492
Oh, by the way, give me my kids.
00:24:17.492 --> 00:24:19.192
I know you've been watching them all day.
00:24:19.192 --> 00:24:21.625
I mean, like we it was not fun.
00:24:21.625 --> 00:24:23.393
No, it was not that.
00:24:23.393 --> 00:24:24.226
That sounds horrific.
00:24:24.226 --> 00:24:25.093
It was horrific.
00:24:25.093 --> 00:24:35.226
And the fact that we emerged from that and we have a relationship now where we can talk to each other, I think is it's not a miracle because it took a lot of work to get there.
00:24:35.226 --> 00:24:45.759
But I think that if you would have looked at us in twenty seventeen and said, there is no way, there's no way that she lets that go and there's no way that she winds up buying it.
00:24:45.759 --> 00:24:53.192
And we had I had employees that like kept looking at me going, like, we will go with you if you leave, we will go with you.
00:24:53.192 --> 00:24:54.925
And I'm like, I want to start something from scratch.
00:24:54.925 --> 00:24:56.593
You know how hard it is to build this again?
00:24:56.593 --> 00:24:57.059
Yeah.
00:24:57.059 --> 00:25:01.526
And because out of all of the out of all of the employees, I didn't have an employment agreement.
00:25:02.960 --> 00:25:06.125
I'm the family member who doesn't have the employment agreement.
00:25:06.125 --> 00:25:12.425
That's why, because you're the family member who doesn't have the non-compete, who could literally have picked up everything and said, look, we're moving.
00:25:12.425 --> 00:25:13.860
And I didn't because I knew that.
00:25:13.860 --> 00:25:15.793
I mean, number one, it wasn't the right thing to do.
00:25:15.793 --> 00:25:22.360
Number two, I mean, I don't say I'm lazy, but like, there's some things where I'm like, I don't build that again.
00:25:23.425 --> 00:25:24.526
So I did this once.
00:25:24.526 --> 00:25:25.059
Yes.
00:25:25.059 --> 00:25:28.059
And so, I mean, I, and I had this crisis of conscience.
00:25:28.059 --> 00:25:31.492
I went to career counseling and talk to somebody about like, I don't know what I want to do.
00:25:31.492 --> 00:25:33.259
I want to sell seashells on the beach.
00:25:33.259 --> 00:25:35.259
Do I want to just like, go do something else?
00:25:35.259 --> 00:25:37.726
And so we like, did this giant long career mapping.
00:25:37.726 --> 00:25:41.259
If anybody ever needs her number, I will share because she was fantastic.
00:25:41.259 --> 00:25:44.759
And she said, you know, Chrissy, you have everything that you need in an organization.
00:25:44.759 --> 00:25:47.425
You just have to realize if you have the stomach to stay.
00:26:24.755 --> 00:26:26.389
She said, oh, by the way, you might want to go to therapy.
00:26:26.389 --> 00:26:27.623
And I was like, I don't want to go therapy.
00:26:27.623 --> 00:26:28.822
I've already been there about the t shirt.
00:26:28.822 --> 00:26:29.955
I don't ever want to go back again.
00:26:29.955 --> 00:26:31.889
She's like, I think you should try it.
00:26:31.889 --> 00:26:34.255
So I did, and then it worked.
00:26:34.255 --> 00:26:47.455
And that's where that session that that launch into therapy for the second time was where I learned, dear man, get fast because I found a skills based therapist who could help me learn how to do the things that I needed to do, which have moved me so much further in my life.
00:26:47.455 --> 00:26:51.389
But my gosh, it was like, that's interesting.
00:26:51.389 --> 00:26:56.255
Thunderdome for for years.
00:26:56.255 --> 00:26:57.190
Wow.
00:26:57.190 --> 00:27:03.755
And people see things now, but they don't realize what twenty like what, twenty thirteen Christie looked like when she lost her husband?
00:27:03.755 --> 00:27:07.123
They don't know what twenty sixteen Christie looked like when she lost her dad.
00:27:07.123 --> 00:27:09.190
And we dealt with like founder.
00:27:09.190 --> 00:27:11.123
I mean, it was second generation at that point in time.
00:27:11.123 --> 00:27:17.455
But like, I mean, in essence, my dad was very much like had that founder mentality to twenty nineteen when we transitioned.
00:27:17.455 --> 00:27:18.889
I bought the business and started clarity.
00:27:18.889 --> 00:27:23.255
I mean, and that's the other part is people think like, oh, this is a business that you were just handed.
00:27:23.255 --> 00:27:26.255
No, I have paid millions of dollars for it.
00:27:26.255 --> 00:27:27.455
It is mine.
00:27:27.455 --> 00:27:27.855
Yeah.
00:27:27.855 --> 00:27:33.722
No, don't don't even go there with with no other family members who have sometimes said that too.
00:27:33.722 --> 00:27:36.289
I'm like, no, no, no, no, no, I write checks.
00:27:36.289 --> 00:27:37.355
Yeah.
00:27:37.355 --> 00:27:38.190
Wow.
00:27:38.190 --> 00:27:43.722
It's interesting too because like the I, I've seen so many difficult things in family businesses.
00:27:43.722 --> 00:27:44.389
Yes.
00:27:44.389 --> 00:27:46.789
Um, same, not just mine.
00:27:46.789 --> 00:27:49.690
No. And most of my horror stories come from family businesses.
00:27:49.690 --> 00:27:50.389
They should.
00:27:50.389 --> 00:27:51.155
That sounds terrible.
00:27:51.155 --> 00:28:01.690
But they, I mean, I don't think there's anything I mean, there's nothing better and there's nothing worse in the great American story than what family business does.
00:28:01.690 --> 00:28:04.022
They have the most impact for change.
00:28:04.022 --> 00:28:07.255
And also have the most impact for disaster.
00:28:07.255 --> 00:28:11.556
Yeah, because I mean, in some cases they trust family too much.
00:28:11.556 --> 00:28:12.655
They do.
00:28:12.655 --> 00:28:16.822
I worked for one where their sister was in charge of human resources.
00:28:16.822 --> 00:28:17.322
Nice.
00:28:17.322 --> 00:28:18.923
She worked from home.
00:28:18.923 --> 00:28:20.355
Oh, it's the best part.
00:28:20.355 --> 00:28:21.322
Um, family.
00:28:21.322 --> 00:28:22.255
Human resources.
00:28:22.255 --> 00:28:22.623
Right.
00:28:22.623 --> 00:28:25.855
She had never actually had a job before this.
00:28:25.855 --> 00:28:26.022
Uh.
00:28:26.022 --> 00:28:26.855
Huh.
00:28:26.855 --> 00:28:30.355
And then came in and told me, and my hiring practices were wrong.
00:28:31.490 --> 00:28:32.123
Nice.
00:28:32.123 --> 00:28:33.623
Um. Same company.
00:28:33.623 --> 00:28:37.690
Um, I had some oversight over the warehouse.
00:28:37.690 --> 00:28:38.623
Okay.
00:28:38.623 --> 00:28:39.990
I still remember this as plain as day.
00:28:39.990 --> 00:28:46.889
I had to call them and ask for access to the warehouse, and they would turn on my ID badge for a little bit so I could go back there.
00:28:46.889 --> 00:28:48.056
So they weren't in their office.
00:28:48.056 --> 00:28:53.423
So I called the cell phone and the one owner was like, um, he goes, are the kids in the playroom?
00:28:54.556 --> 00:28:57.923
I'm like, um, I think so.
00:28:57.923 --> 00:28:59.722
Their kids had a playroom.
00:28:59.722 --> 00:29:00.855
Um, he's like, go ask.
00:29:00.855 --> 00:29:02.155
Go ask the one son.
00:29:02.155 --> 00:29:02.556
He goes.
00:29:02.556 --> 00:29:04.123
Have him let you in.
00:29:04.123 --> 00:29:11.155
So as the operations manager, I had to ask his seven year old son to let you in.
00:29:11.155 --> 00:29:12.822
To let me in the warehouse?
00:29:16.190 --> 00:29:21.056
No. And then they wonder why there's employee morale issues.
00:29:21.056 --> 00:29:22.690
Yeah, they put the fun in dysfunctional.
00:29:22.690 --> 00:29:23.222
Yeah.
00:29:23.222 --> 00:29:23.690
No.
00:29:23.690 --> 00:29:24.056
Yeah.
00:29:24.056 --> 00:29:28.556
No, it was as I like, I, I it was, I remember it as plain as day.
00:29:28.556 --> 00:29:32.556
I sat there looking at my phone like, really?
00:29:32.556 --> 00:29:33.623
Yeah.
00:29:33.623 --> 00:29:53.589
But I think because of some of those things and because of like how we, we come at things from a family business perspective, it has given me that space of like, you know, when we talk about clarity, consistency and care, how you need to be as a leader, it's because some of the things that, I mean, coming up in a family business, you see it, some things work well, some things don't you go, oh, I need some additional skills.
00:29:53.589 --> 00:29:54.755
So you work on building them.
00:29:54.755 --> 00:30:02.056
I think that's one of the reasons why I've been such a proponent of professional development is because you have to continue to grow.
00:30:02.056 --> 00:30:02.655
Sure.
00:30:02.655 --> 00:30:07.923
Because if you stay locked in the family business and this is what we do, this is what we've always done, we're never going to change.
00:30:07.923 --> 00:30:09.255
And your business is either going.
00:30:09.255 --> 00:30:14.855
I mean, it's going to stay exactly the same that it it is all the time or it's going to it's going to die a slow, painful death.
00:30:14.855 --> 00:30:21.522
And the other thing that's interesting for you is you got a, a behind the curtain look.
00:30:21.522 --> 00:30:22.022
Yeah.
00:30:22.022 --> 00:30:23.923
Um, that many people don't get.
00:30:23.923 --> 00:30:30.255
Um, and it's, there's good and bad to that because once again, you see, oh, this is how it's done.
00:30:30.255 --> 00:30:31.190
That doesn't mean it's done.
00:30:31.190 --> 00:30:32.822
Right?
00:30:32.822 --> 00:30:34.455
No, it doesn't mean it's done.
00:30:34.455 --> 00:30:35.255
Right.
00:30:36.322 --> 00:30:40.190
And then there's some things that you just like, there are certain circumstances that have occurred.
00:30:40.190 --> 00:30:45.556
I think just in any business you have these that you are just you're never going to be able to talk about.
00:30:45.556 --> 00:30:49.655
You just look at it and go, I wish people really knew how this came together.
00:30:49.655 --> 00:30:52.222
Or I wish that when people were like, oh, you did such an amazing job.
00:30:52.222 --> 00:30:55.690
You're like, I really wish that they would have known some of the things that were going on behind the scenes.
00:30:55.690 --> 00:30:57.056
We're like, yeah, everything's great.
00:30:57.056 --> 00:30:57.455
Yeah.
00:30:57.455 --> 00:30:58.355
It's fantastic.
00:30:58.355 --> 00:30:58.690
Yeah.
00:30:58.690 --> 00:31:01.755
No, I. It's funny because I see some of that too.
00:31:01.755 --> 00:31:07.923
When when, when things happen, you're like, oh yeah, no, that was totally, totally.
00:31:07.923 --> 00:31:09.755
Yeah, it worked out really well.
00:31:09.755 --> 00:31:12.589
And you're like, I got lucky.
00:31:12.589 --> 00:31:13.222
Yeah.
00:31:14.522 --> 00:31:20.990
I think because we're willing to share our stories too, people are more willing to talk about it because.
00:31:20.990 --> 00:31:21.423
Oh for sure.
00:31:21.423 --> 00:31:24.190
I know that for a long time you have everything figured out.
00:31:24.190 --> 00:31:25.522
I'm like, oh, no, I don't.
00:31:25.522 --> 00:31:27.490
I wrote a book about how I don't have it figured out.
00:31:27.490 --> 00:31:32.490
Like here, I just took it and stamped it when not qualified.
00:31:32.490 --> 00:31:33.755
Here you go.
00:31:33.755 --> 00:31:36.190
But I think it makes it easier for people than to have a conversation.
00:31:36.190 --> 00:31:42.490
I think that's one of the reasons why the podcast works, is because we come at it from a space of like, we are still trying to figure all of this out.
00:31:42.490 --> 00:31:46.322
And oh, by the way, yeah, it's been a fun ride.
00:31:46.322 --> 00:31:46.855
It has.
00:31:46.855 --> 00:31:55.955
And to me, it is one of the things too, that I, I truly love about our conversations because we look at them once again from those very different perspectives.
00:31:55.955 --> 00:32:03.355
And I think in most cases, somewhere between the way you get there and the way I get there, people find the solution.
00:32:03.355 --> 00:32:04.123
Yeah.
00:32:04.123 --> 00:32:06.923
Um, they find something that fits their business.
00:32:06.923 --> 00:32:07.990
We're good guardrails.
00:32:07.990 --> 00:32:15.855
Um, we're good guardrails because in many cases we are on opposite sides, but we're in, there's a good middle.
00:32:15.855 --> 00:32:17.355
There is a good middle.
00:32:17.355 --> 00:32:20.955
Maybe some potholes in there and, uh, some of the other pieces to it.
00:32:20.955 --> 00:32:40.355
But yeah, no, to me that's, it's, it's interesting to talk about that intersection and, uh, like I said, so I asked, um, if you were to summarize how Chrissy and Josh lead in one sentence, what would it be?
00:32:40.355 --> 00:32:41.089
Okay.
00:32:42.155 --> 00:32:55.655
Uh, what notebook LM came up with was, once again, this is a moment where I sat back and I was like, oh, it said they balance each other by uniting under the shared philosophy that leaders must model the behavior that they expect.
00:32:55.655 --> 00:32:58.155
And to be clear is to be kind.
00:32:59.222 --> 00:33:01.089
Oh that's nice.
00:33:01.089 --> 00:33:01.889
Yes.
00:33:01.889 --> 00:33:05.589
And I mean, obviously you, you you say that repeatedly.
00:33:05.589 --> 00:33:06.022
Yes.
00:33:06.022 --> 00:33:06.889
Clear as kind.
00:33:06.889 --> 00:33:09.155
I say just say the words.
00:33:09.155 --> 00:33:09.855
Just be direct.
00:33:09.855 --> 00:33:11.490
I say it ten different ways.
00:33:11.490 --> 00:33:12.955
But we say the same thing.
00:33:12.955 --> 00:33:13.455
Yes.
00:33:13.455 --> 00:33:20.990
Um, the top five moments that we had were embracing the sweaty ten minute conversation.
00:33:20.990 --> 00:33:24.355
Please do it.
00:33:24.355 --> 00:33:26.490
The three C's of leadership.
00:33:26.490 --> 00:33:40.589
Which once again, what I find so funny about that is the three C's of leadership really tie in with the sweaty ten minute conversation they do because like in the sweaty ten minute conversation, you are going to have the three C's.
00:33:40.589 --> 00:33:41.155
Yes.
00:33:41.155 --> 00:33:44.490
Um, escaping the busyness trap.
00:33:44.490 --> 00:33:45.455
HMM.
00:33:45.455 --> 00:33:46.623
Yeah, that's a good one.
00:33:46.623 --> 00:33:47.822
We just talked about that.
00:33:47.822 --> 00:33:48.190
Yeah.
00:33:48.190 --> 00:33:50.255
Avoiding the rockstar trap.
00:33:50.255 --> 00:33:51.289
Oh, people.
00:33:52.589 --> 00:33:54.855
People, people, people.
00:33:54.855 --> 00:33:55.322
Damn it.
00:33:55.322 --> 00:33:55.889
people.
00:33:55.889 --> 00:33:56.889
Oh the doers.
00:33:56.889 --> 00:33:57.556
Yeah.
00:33:57.556 --> 00:34:01.589
Um, and then identifying and eliminating the culture killers.
00:34:01.589 --> 00:34:07.355
Um, to me, it's funny because once again, all of these are very closely tied.
00:34:07.355 --> 00:34:11.755
If you ask me, there are they are very closely tied in with each other.
00:34:11.755 --> 00:34:18.123
One leads to the next, which leads to the next, which leads to the next, which to me was like that proud papa moment.
00:34:18.123 --> 00:34:21.856
Like, oh, it's, it's growing up and it's doing the things that I taught it to.
00:34:21.856 --> 00:34:23.690
Oh yeah.
00:34:23.690 --> 00:34:30.155
And it's how, how to build a business that doesn't, I mean, like doesn't break you and that you like being in.
00:34:30.155 --> 00:34:34.889
I think that's more of, I mean, anything that we want to do, what are we working towards?
00:34:34.889 --> 00:34:37.856
We're working towards building businesses that we always want to stay in.
00:34:37.856 --> 00:34:52.389
And that to me is if, if you're willing to have those sweaty ten minute conversations, the uncomfortable conversations, you have built something that once again, you may you may dread that ten minutes, but you're not going to dread that week.
00:34:52.389 --> 00:34:55.255
No. And we see a lot of people that dread that week.
00:34:55.255 --> 00:34:59.556
Exactly, because they've got to go in and deal with Carol in accounting.
00:34:59.556 --> 00:35:01.056
Who is?
00:35:01.056 --> 00:35:02.322
That's who we brought up last episode.
00:35:02.322 --> 00:35:02.855
We did.
00:35:02.855 --> 00:35:03.355
Yeah.
00:35:03.355 --> 00:35:05.789
Carolyn accounting, who doesn't like your wall art?
00:35:05.789 --> 00:35:07.190
Correct?
00:35:07.190 --> 00:35:07.556
Correct.
00:35:07.556 --> 00:35:10.022
And she's gonna make everyone's life miserable.
00:35:10.022 --> 00:35:15.822
Um, she's a great performer, but everyone's miserable in there because she complains about absolutely everything.
00:35:15.822 --> 00:35:16.556
And is the.
00:35:16.556 --> 00:35:16.855
Yeah.
00:35:16.855 --> 00:35:20.289
No. So to me, that was the, that was the big thing.
00:35:20.289 --> 00:35:27.855
Um, as we start to wrap up here, because this has been a good trip down memory lane, it's been informative.
00:35:27.855 --> 00:35:34.922
Uh, what are some of the things that you want to see next from the podcast besides more podcasts?
00:35:36.455 --> 00:35:40.422
I'll keep going to the, to the next fifty.
00:35:40.422 --> 00:35:41.722
We want to get to one hundred.
00:35:41.722 --> 00:35:42.489
Yes.
00:35:42.489 --> 00:35:42.722
Yeah.
00:35:42.722 --> 00:35:43.789
No, wholeheartedly.
00:35:43.789 --> 00:35:45.555
That's I'm looking forward to that.
00:35:45.555 --> 00:35:46.055
Yeah.
00:35:46.055 --> 00:35:46.555
It's starting.
00:35:46.555 --> 00:35:51.322
Maybe we start doing some more writing, sharing things, different forms of media.
00:35:51.322 --> 00:35:59.522
I think so because I think and I am gracious to everyone that has listened or watched or just engaged with us.
00:35:59.522 --> 00:36:07.422
Um, I truly appreciate any feedback that we get and if we can find other ways to get out and reach and help people.
00:36:07.422 --> 00:36:13.155
To me, um, I've always felt like a smart man learns from his mistakes.
00:36:13.155 --> 00:36:15.355
A wise man learns from the mistakes of others.
00:36:15.355 --> 00:36:18.922
Um. I have made mistakes.
00:36:18.922 --> 00:36:19.122
Yeah.
00:36:19.122 --> 00:36:20.289
We're both smart.
00:36:22.055 --> 00:36:22.955
We're very smart.
00:36:22.955 --> 00:36:23.922
We want to help people.
00:36:23.922 --> 00:36:24.689
Be wise.
00:36:24.689 --> 00:36:25.122
Correct.
00:36:25.122 --> 00:36:26.322
We want to help people.
00:36:26.322 --> 00:36:27.022
Be wise.
00:36:27.022 --> 00:36:28.855
Well, yeah, that's.
00:36:28.855 --> 00:36:29.455
I mean, to me.
00:36:29.455 --> 00:36:31.422
So if we can find other ways to do that.
00:36:31.422 --> 00:36:31.789
Yeah.
00:36:31.789 --> 00:36:40.689
Um, one thing that we are talking about and I feel now is the really the big time to announce it is we are starting to, to work on speaking engagements.
00:36:40.689 --> 00:36:41.455
Yes.
00:36:41.455 --> 00:36:44.522
Um, I'm excited for that.
00:36:44.522 --> 00:36:51.522
Um, if you think we're entertaining in the studio live, I think is gonna be a whole nother story.
00:36:51.522 --> 00:36:51.955
Yes.
00:36:51.955 --> 00:36:53.789
And we'll give you usable tools.
00:36:53.789 --> 00:36:55.489
We're not just gonna come entertain you.
00:36:55.489 --> 00:36:58.289
No no no no no no. You actually get stuff.
00:36:58.289 --> 00:36:59.089
Yeah.
00:36:59.089 --> 00:37:10.889
To, to me, I'm super excited about that because the two things that I see in that is one, first off, I know we both enjoy the public speaking because I, I truly enjoy the podcast because I know we're able to get out.
00:37:10.889 --> 00:37:13.355
You and I are able to have great conversations.
00:37:13.355 --> 00:37:18.589
Um, on the flip side of that, we are able to actually engage with people.
00:37:18.589 --> 00:37:46.055
Um, we're able to talk to them, we are able to hear like what their problems are on the spot and to work with them and talk through those with them from our perspectives, which I think in many ways are unique, especially the fact that we've got, like I said, that duality of how we come at it, that something somewhere we have found something that may be able to work for them, and we can help people apply that directly rather than just the general knowledge.
00:37:46.055 --> 00:37:52.555
So to me, the speaking engagements I am super excited about, um, we're already working on that.
00:37:52.555 --> 00:37:54.455
We're drawing some stuff up.
00:37:54.455 --> 00:37:59.355
I feel it's, like I said, useful and delightfully entertaining.
00:37:59.355 --> 00:38:02.189
Um. Why not?
00:38:02.189 --> 00:38:09.989
I think the two of us standing up in front of a number of people, um, talking about stuff is because there's bound to be something that goes wrong.
00:38:09.989 --> 00:38:10.589
Yeah.
00:38:10.589 --> 00:38:16.755
Um, and that is going to be part of the entertainment with it and the audience participation questions.
00:38:16.755 --> 00:38:18.222
That's what excites me.
00:38:18.222 --> 00:38:24.555
It really does me too, because once again, like the, the people that we've connected with on the podcast here has been awesome.
00:38:24.555 --> 00:38:32.555
Someone that was a, um, former boss of mine, like a decade and a half ago listens to the podcast.
00:38:32.555 --> 00:38:35.289
He watches the clips on Facebook.
00:38:35.289 --> 00:38:40.222
Um, the fact that he's watching that and he goes, man, he goes, I'm loving this.
00:38:40.222 --> 00:38:42.122
And I'm like, Holy cow.
00:38:42.122 --> 00:38:45.755
Um, to get that type of feedback is just truly awesome.
00:38:45.755 --> 00:38:48.755
And it motivates me to, to want to do more.
00:38:48.755 --> 00:38:49.689
Yeah.
00:38:49.689 --> 00:38:54.089
Any parting thoughts for episode fifty other than let's do it.
00:38:54.089 --> 00:38:55.089
I'm excited.
00:38:55.089 --> 00:38:56.389
I am to keep going.
00:38:56.389 --> 00:38:58.989
Um, this has been fun.
00:38:58.989 --> 00:38:59.789
It's a pleasure.
00:38:59.789 --> 00:39:00.555
It's an honor.
00:39:00.555 --> 00:39:01.689
Thank you for asking.
00:39:01.689 --> 00:39:05.289
Yeah, no. And thank you for aggressively saying yes.
00:39:05.289 --> 00:39:09.989
I went home a little scared that night, but, uh, yeah, it was good.
00:39:09.989 --> 00:39:15.989
Um, so all of you, thank you for coming along on this fifty episode ride.
00:39:15.989 --> 00:39:17.855
We are looking forward to the next fifty.
00:39:17.855 --> 00:39:23.789
Would love to get your feedback on what you want to hear or what problems you are facing in the next fifty.
00:39:23.789 --> 00:39:25.155
As I always like to say, do me a favor.
00:39:25.155 --> 00:39:26.189
Take care of yourself.
00:39:26.189 --> 00:39:30.289
Take care of someone else if you can and we will see you very, very soon.